Terms and Conditions

IMPORTANT – Please read these terms and conditions carefully. By accessing this website o2healthcaregroup.com (“Website”) and/or using the online services, you shall be deemed to have agreed to be bound by these terms and conditions. If you do not agree to any of these terms and conditions, please immediately discontinue your access to the Website and/or use of the online services.


O2 Healthcare Group Pte Ltd and/or its subsidiaries (“O2HG”) in no way warrants or represents, whether expressly or implicitly, as to the accuracy, currency or entirety of any information contained or referenced on the Website. O2HG assumes no liability for any errors or omissions in the content of the Website and O2HG does not assume any risk for your use of the Website.

By accessing the Website, you assume full responsibility without limitation or qualification for the use of the information herein. Further, you agree that in no event shall O2HG or any party involved in the creation, production, or delivery of the Website or any website linked to it be liable in any manner whatsoever for any decision, action or non-action taken based on information provided herein. Under no circumstances shall O2HG be liable regardless of the form of action for any failure of performance, system, server or connection failure, error, omission, interruption, breach of security, computer virus, malicious code, corruption, delay in operation or transmission, transmission error or unavailability of access in connection with your access to the Website and/or using the online services even if O2HG had been advised as to the possibility.

These terms and conditions set forth in this disclaimer are subject to change and update at any time. By visiting the Website, you are bound by the terms and conditions set forth herein, and by any such revisions, modifications, variations or amendments as they are posted.

Medical Advice Disclaimer

References to specific treatments, products, or services do not constitute or imply recommendation or endorsement by O2HG.

If you have any health concerns, pre-existing medical conditions or questions regarding your medical condition, you should consult a licensed, trained physician, medical practitioner or healthcare professional. You should always consult your doctor and obtain professional medical advice when considering or interpreting the information provided on the Website.

You hereby agree that you shall not make any health or medical related decision based in whole or in part on anything contained in our Website. O2HG does not accept any responsibility for any reliance by you on the information provided on the Website. Any medical or health concerns should be raised directly with a physician, medical practitioner or healthcare professional. You should never disregard or delay in seeking professional medical advice because of something you read, view or access on the Website. O2HG is not responsible for any injury or loss that you may suffer as a result of relying on any information on our Website, which is not and should not be construed in any way as medical advice.

Although O2HG makes reasonable efforts to update the generic health information provided on the Website, O2HG makes no representations, warranties or guarantees, whether express or implied, that such information available on the Website is accurate, complete or up to date.

Trademark and Copyright Notices

Except as otherwise expressly stated herein, all trademarks, logos and all other intellectual property used in the Website are the property of O2HG. No license or right is granted and your access to the Website and/or use of the online services shall not be construed as granting, by implication, estoppel or otherwise, any license or right to use any trademarks, logos and all other intellectual property appearing on the Website without the prior written consent of O2HG.

All trademarks, logos and all other intellectual property used on the Website may not be reproduced, transmitted, published, performed, broadcast, stored, adapted, distributed, displayed, licensed, altered, hyperlinked or otherwise used in whole or in part in any manner without the prior written consent of O2HG. Save and except with O2HG’s prior written consent, you may not insert a hyperlink to the Website or any part thereof on any other website, “mirror” or frame the Website or any part thereof, or any information or materials contained in the Website on any other server, website or web page.


You hereby agree to indemnify and hold O2HG harmless against all damages, losses, expenses and costs (including but not limited to legal costs) suffered or incurred by O2HG in connection with or arising from:-

  1.  your access of the Website and/or use of the online services;
  2.  your breach of any of these terms and conditions; or
  3.  your breach of any applicable laws in Singapore or your jurisdiction (as applicable).
O2HG will endeavor to notify you of such claim, loss, liability, demand, damages, costs and/or expenses as soon as reasonably practicable and as far as reasonably possible. In addition, you hereby agree to provide O2HG with reasonable assistance, at your expense, in defending any such claim, loss, liability, damages, or cost.

Links to Third Party Websites

The Website may contain links to third party websites which are not controlled, owned, or maintained by O2HG. O2HG shall not be responsible or liable for the contents available through the third party linked websites. The third party linked websites are provided only for your convenience and access to such linked websites are entirely at your own risk.

Governing Law and Jurisdiction

By accessing the Website and/or using the online services, you agree that such access and/or use, as well as these terms and conditions shall be governed by, and construed in accordance with, the laws of Singapore and you agree to submit to the non-exclusive jurisdiction of the Singapore courts.

Privacy Policy

O2HG is committed to safeguarding your privacy. All personal data provided by you will be treated in strict confidence, and your personal data will only be used in the manner set out in this privacy policy. This privacy policy applies to all personal data that you provide to O2HG and the personal data O2HG hold about you. This policy describes how O2HG may collect, use, disclose, process, and manage your personal data. Please DO NOT provide any personal data to O2HG if you do not accept this policy. This Policy does not apply to business contact information provided by organisations to O2HG for business purposes.

A. Personal Data to Be Collected

O2HG may collect the following personal data from this Website:

  1. Name
  2. Contact information including email address and phone number.

B. How Is Personal Data Collected Used

O2HG’s primary goal in collecting your personal data is to serve you better. This includes: –
  1. use your personal data to communicate with you, including to respond to your queries complaints, comments or requests; or
  2. contacting you for feedback after the provision of O2HG’s services.

O2HG may also use your personal data for purposes connected or relevant to O2HG’s business, such as:-

  1. complying with O2HG’s legal obligations and requirements;
  2. enforcing obligations owed to O2HG;
  3. research into the development of new services or improvement of O2HG’s existing services;
  4. marketing O2HG services and those of O2HG’s strategic partners and business associates, such as periodically send promotional emails about special offers or other information which O2HG thinks you may find interesting using the email address which you have provided.
  5. accounting, risk management and record keeping;
  6. carrying out research, planning and statistical analysis; or
  7. staff training.

When using your personal data to contact you for the above purposes, O2HG may contact you via regular mail, fax, e-mail, SMS, telephone or any other means.

C. Disclosure of Information

O2HG will not sell your personal data to third parties. You agree that O2HG may disclose or share your personal data with third parties who provide necessary services to O2HG, such as:-

  1. service providers and data processors working on O2HG’s behalf and providing services such as hosting and maintenance services, analysis services, e-mail messaging services, delivery services, marketing etc.;
  2. relevant government regulators or authority or law enforcement agency to comply with any laws or rules and regulations imposed by any governmental authority;
  3. O2HG’s consultants and professional advisers (such as accountants, lawyers, auditors, etc); or
  4. Any other parties which, in O2HG’s absolute discretion, is expedient for, in accordance to or in connection with the purposes stated above.

You fully understand and unambiguously consent that O2HG may transfer your personal data to any location outside of Singapore for the purposes set out above. When transferring your personal data to a country or territory outside of Singapore, O2HG will protect your personal data to a standard comparable to the protection accorded to your personal data under the Personal Data Protection Act 2012 of Singapore by ensuring that the recipient is either in a jurisdiction which has comparable data protection laws, or is contractually bound to protect your personal data.

D. Security

While precautions will be taken to ensure that the information you provide is protected against unauthorised or unintended access, O2HG shall not be held responsible for unauthorised or unintended access that is beyond O2HG’s control.

Access, correction or deletion of personal data

If you wish to access, correct or update the personal data that you have provided to us on this Website, you may do so at any time by writing to us to the address stated below or emailing us at feedback@o2healthcaregroup.com
O2 Healthcare Group
6 Shenton Way
OUE Downtown 2 #10-10
Singapore 068809
You may request deletion of your personal data that we collected from this Website by writing to us to the address stated below or emailing us at feedback@o2healthcaregroup.com
O2 Healthcare Group
6 Shenton Way
OUE Downtown 2 #10-10
Singapore 068809